End of Indexes
I believe in Clay Shirky's "Law" : the social software most likely to succeed has “a brutally simple mental model … that’s shared by all users” [Michael Nielson].
I'm going to suggest that, for the average person, the mental model of the library is "free learning materials that I can use because I belong to a particular place or group".
I'm still working through the ramifications if I'm right about our users' collective mindset. Here's one particular consequence I'm giving serious consideration: libraries shouldn't provide indexes anymore. In libraryland lingo, its fulltext or bust and we let discovery happen at the network level.
I'm going to suggest that, for the average person, the mental model of the library is "free learning materials that I can use because I belong to a particular place or group".
I'm still working through the ramifications if I'm right about our users' collective mindset. Here's one particular consequence I'm giving serious consideration: libraries shouldn't provide indexes anymore. In libraryland lingo, its fulltext or bust and we let discovery happen at the network level.
Labels: discovery

